Together we can do so much
With a staff of approximately 325 highly experienced employees, Panco Management delivers outstanding property management and a superior level of resident satisfaction.
Meet Our Team
COLLABORATION, TEAMWORK, UNITY
Katherine Masterson
Senior Vice President of Operations
Kathy Masterson serves as Senior Vice President of Operations for Panco Operations LLC and is responsible for the company’s portfolio of properties in markets extending from Boston to Florida. Kathy works in conjunction with the Executive Team to drive performance at the property level and optimize key business results. Prior to joining the company, she served in Vice President roles for both LCOR, Inc. and Fairfield Residential and has over 25 years of industry experience overseeing a wide range of core assets including lease-ups, value-focused and third-party managed properties. Kathy is a Past President of the Property Management Association and a long-serving member of its Board of Directors. She is a graduate of Rutgers University.
Megan Hall
Vice President of Human Resources
Megan Hall serves as the Vice President of Human Resources and is responsible for overseeing HR initiatives for the company. She focuses on aligning departmental processes with key company objectives while managing talent acquisition, benefit programs, wellness education, employee relations and HR compliance. Prior to joining the company, Megan lead the Human Resources department for a national property management firm. She has a Bachelor of Science degree from Saint Joseph’s University and is a Veteran of the United States Army.
Mark Evans
Director of Information Technology
Mark Evans is Director of Information Technology and is responsible for leading the company’s IT Infrastructure, Cyber Security, and Data Management initiatives. Having previously managed IT operations and security at Brandywine Realty Trust and Breakthrough Properties, Mark has extensive industry experience in securing data, automating workflows, integrating platforms, and developing innovative building solutions. He specializes in developing environments, processes and tools centered on confidentiality, integrity, and availability. A graduate of Widener University, Mark has a Bachelor of Science in Information Systems.
Mia Lee
Vice President of Marketing
Mia Lee is the Vice President of Marketing and oversees all marketing initiatives related to the Panco portfolio and the company’s corporate brand. She develops and executes diverse digital strategies to maximize outreach and growth while continually cultivating new marketing opportunities across all platforms. Prior to joining Panco, she served as the VP of Marketing for LCOR, Inc. where she led the marketing efforts of lease-ups, acquisitions, third party and core assets. Mia has a Bachelor of Science from Towson University where she majored in Mass Communications.
Jennifer Mitchell
Regional Vice President
Jennifer Mitchell serves as Regional Vice President overseeing properties in Massachusetts, Pennsylvania, New Jersey, and Delaware. With over twenty of industry experience, Jennifer previously served in leadership positions for Lincoln Property Company and The Dolben Company and has spearhead several multimillion-dollar renovation/rehab projects. Jennifer is a graduate of Northeastern University and earned an Accredited Residential Manager (ARM) designation from IREM, a Certified Apartment Portfolio Supervisor (CAPS) designation from NAA and a Registered Cooperative Manager (RCM) designation from NAHC.
Colleen Mokma
Regional Vice President
Colleen Mokma serves as Regional Vice President overseeing properties in Maryland, Virginia, and Florida. Prior to joining the company, Colleen managed portfolios throughout the Midwest, MidAtlantic and Southeast regions and was responsible for directing several multimillion-dollar renovation projects. She also has extensive experience in partnering with development and construction to effectively manage lease-ups in multiple markets throughout the country. Colleen is an active member of NAA and IREM.
Brian Skitsko
Vice President of Revenue Management and Training
Brian Skitsko is the Vice President of Revenue Management and Training and implements revenue and pricing strategies to optimize revenue to closely align with asset strategy. Brian previously held positions with G.I.D/Windsor Property Management Company and LCOR, Inc. and has served in various roles at both the site and corporate levels including Regional Manager and Director of Training. Brian is a graduate of Gwynedd-Mercy College and has a Bachelor of Science degree in Accounting.
Minerva Punsalan
Operations Compliance Director
Minerva Punsalan is the Operations Compliance Director for Panco Operations LLC. She oversees property management policy and procedures, Fair Housing, and regulatory requirements across the portfolio. Prior to joining the firm, Minerva worked for Fairfield Residential and LCOR, Inc. She is a Certified Occupancy Specialist and received her Bachelor's degree in Psychology at University of Maryland, University College.
Darryl Gustafson
Director of Facilities Maintenance
Darryl Gustafson serves as Director of Facilities Maintenance overseeing the entire portfolio. He is responsible for capital planning, project management and coordination of property maintenance. Darryl previously worked with Winn Residential and The Dolben Company. He holds various industry accreditations and is a Certified Apartment Manager, Certified Apartment Maintenance Technician and Certified Manager of Maintenance. Darryl has a Bachelor’s degree in Business Administration from Atlantic Union College.
Michele Curtis
Mid-Atlantic Regional Manager
Michele Curtis is a Regional Manager with Panco Operations LLC overseeing operations in Maryland, Virginia, and Pennsylvania. She previously served as Regional Manager with Berkshire Communities and has over 25 years of industry experience working in the D.C. Metro area with a focus on the acquisition, disposition, and repositioning of assets. Michele is a member of the Property Management Association and graduated from St. Francis College with a Bachelor of Arts degree in Psychology with a minor in Business.
Krista Regan
Mid-Atlantic and Northeast Regional Manager
Krista Regan is Regional Manager for Panco Operations LLC in the Mid-Atlantic and Northeast regions. Krista previously worked as a Valuations Analyst in the D.C. Metro area and has held positions with Sawyer Realty Holdings and The Bainbridge Companies. Krista is a member of the Property Management Association and has studied with the National Apartment Association for her Certified Apartment Manager designation.
Peter Pollak
Mid-Atlantic Regional Manager
Peter Pollak is Regional Manager with Panco Operations LLC in the Mid-Atlantic Region. Peter has over 20 years of experience in the multifamily industry, primarily in the Washington DC Metro area and has worked for Trammell Crow Residential and LCOR, Inc. specializing in pre-development services, new construction, lease ups, and value add renovations. Peter is an active member of the Property Management Association where he has served on the Board of Directors and was elected as Board President in 2018.
Paul Gomberg
Northeast Regional Manager
Paul Gomberg serves as Regional Manager overseeing properties in Pennsylvania and Florida. Prior to joining Panco Management, Paul worked in property management with Dranoff Properties and LCOR, Inc. where he managed a 10-million-dollar capital renovation project for the historic Broad Exchange Building in Manhattan’s Financial District. Paul brings to the company solid experience in managing new construction lease ups for multiple luxury properties.
Nadine Welch
Southeast Regional Manager
Nadine Welch serves as the Southeast Regional Manager overseeing properties in Florida’s Palm Beach and Miami-Dade Counties. With over 20 years in the industry, she has extensive experience in managing a wide range of assets and leading large-scale redevelopment programs while specializing in project management, design strategy and lease-ups. She previously held management positions with at Equity Residential, Gables Residential, and LCOR, Inc. and is the recipient of various industry awards including the SEFAA Circle of Excellence award.
Robert Phillips
Northeast Regional Manager
Robert Phillips is a Regional Manager with Panco Operations LLC overseeing properties in the New England area. With over 10 years of experience in the multifamily industry, he previously worked for The Dolben Company and The Simon Companies serving in positions from Assistant Property Manager to Regional Property Manager. Robert holds his Bachelor of Business Administration and Master of Business Administration from Endicott College. He is also a Veteran of the United States Army.
Jackie Decker
Northeast Regional Manager
Jackie Decker serves as Regional Manager in the Northeast region overseeing daily operations for multiple key assets. Jackie has over 15 years of experience in the multifamily industry primarily in the Philadelphia Suburban market. She previously worked for Toll Brothers, LCOR, Inc., Home Properties and Fairfield Residential and brings with her extensive experience in both renovations and luxury lease ups for both third party managed and core assets. Jackie holds a Bachelor of Science degree from West Chester University.
Maureen Weir
Director of Communications
Maureen Weir is Director of Communications and is responsible for developing effective internal and external communications and providing marketing content for strategic assets. She has experience in marketing, communications, and public relations in retail, office, and multifamily real estate and previously worked with The Bellevue Philadelphia and Pennsylvania Real Estate Investment Trust. Maureen is a graduate of Temple University with a Bachelor of Arts in Journalism/Public Relations.
Jonathan O’Meara
Technology Manager
Jon O’Meara serves as Technology Manager and is responsible for overseeing the company’s network services while supporting key data management objectives. Jon has over a decade of experience in managing data networks in real estate environments and developing technological solutions applicable to multi-asset portfolios. Jon is a graduate from Temple University where he received a Bachelor of Science in Information Science and Technology.
Kimberly Williamson
Regional Training Manager
Kimberly Williamson serves as a Regional Training Manager for Panco Operations LLC and is responsible for training programs in the Northeast region. She previously held various positions at Lincoln Property Company including Leasing Associate, Assistant Property Manager, Property Manager and Regional Manager. Kimberly graduated from the University of Rhode Island with a Bachelor’s degree in Psychology with a focused minor in Business Administration and holds a Real Estate License serving Rhode Island and Massachusetts.
Kelly Mummert
Regional Training Manager
Kelly Mummert serves as Regional Training Manager and spearheads training programs in the Mid-Atlantic region while promoting the company’s growth through ongoing education and support. A seasoned industry professional, Kelly has over 30 years of experience in the multi-family industry and previously held positions with Lincoln Property Company, LCOR, Inc., and Fore Property.
Emily Flagg
Digital Marketing Specialist
Emily Flagg is the Digital Marketing Specialist for Panco Operations LLC and is responsible for the design and development of all marketing materials including websites and digital outreach campaigns. Emily has extensive knowledge in using digital tools and techniques to execute marking initiatives that align with Panco’s business goals. She previously worked with LCOR, Inc. and is a graduate of Temple University with a Bachelor’s degree in Advertising with a focus on Art Direction.
Jennifer Fager
Marketing Project Manager
Jennifer Fager is the Marketing Project Manager, responsible for driving the development and execution of major marketing initiatives. She also manages capital signage programs and oversees quality control across the department. With over 18 years of experience in the multifamily industry, Jennifer previously held various roles at Scully Company. Before joining the Marketing Department, she worked as a Property Manager with Panco and now leverages her property management expertise to strengthen the company’s marketing outreach efforts.
Rose Winkler
Northeast Regional Manager
Rose Winkler is Regional Manager for Panco Operations LLC in New Jersey, Pennsylvania, and Massachusetts. Rose has over 30 years of experience in the Property Management Industry working for both private owners and third-party managing agents and is experienced in overseeing stabilized and renovation assets. Rose is a Certified Apartment Portfolio Supervisor (CAPS) through the National Apartment Association.
Mallory Lord
Northeast Regional Manager
Mallory Lord serves as Regional Manager in the Massachusetts region. With over 15 years of experience in the multifamily industry, she previously worked for AvalonBay Communities and UDR serving in positions ranging from Leasing Consultant to Assistant Regional Manager. Mallory received a Bachelor of Arts Degree from the University of New Hampshire and a Master of Education Degree from Lesley University and achieved the Certified Apartment Portfolio Supervisor (CAPS) through the National Apartment Association.
